Hp Elite Thunderbolt 3 90w Dock

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Support COMMUNICATION- CUSTOMER Advisory

Certificate ID: c06013684

Version: i

Advisory: HP Aristocracy 90W Thunderbolt iii Dock - Ability LED on the Dock Flashes Continuously and Dock Does Non Function

Notice: The data in this document, including products and software versions, is current as of the release appointment.The document is subject to change without notice.

Release date : 14-May-2018

Last updated : 14-May-2018

Description

The power LED on HP Aristocracy Thunderbolt iii Dock blinks continuously and dock does not piece of work:

The estimator battery does non accuse
Devices connected to the dock are not recognized

This occurs due to excessive current draw when the dock is continued to certain computers.

Scope

The information in this document applies to the following:

HP Elite 90W Thunderbolt three Dock

RESOLUTION

To resolve this consequence, download and install the following SoftPaq:

NOTE: A more than contempo version of this software may exist bachelor. Check for newer versions at: http://world wide web.hp.com/drivers

Hardware platforms affected :

HP Aristocracy 90W Thunderbolt 3 Dock, HP Elite x2 1012 G1 Tablet (ENERGY STAR), HP Aristocracy x2 1012 G1 Tablet Bundle, HP Elite x2 1012 G1 Tablet with Travel Keyboard (Energy STAR) Bundle, HP Elite x2 1012 G1 Tablet with Travel Keyboard Bundle, HP Elite x2 1012 G2 Package, HP Elite x2 1012 G2 Tablet, HP Elite x2 1012 G2 Tablet (ENERGY STAR), HP EliteBook 1040 G4 Notebook PC, HP EliteBook 1040 G4 Notebook PC (Energy STAR), HP EliteBook 1040 G4 Notebook PC Bundle, HP EliteBook 830 G5 Notebook PC, HP EliteBook 836 G5 Notebook PC, HP EliteBook 840 G5 Healthcare Edition Notebook PC, HP EliteBook 840 G5 Notebook PC, HP EliteBook 840 G5 Notebook PC Bundle, HP EliteBook 846 G5 Notebook PC, HP EliteBook 850 G5 Notebook PC, HP EliteBook 850 G5 Notebook PC Packet, HP EliteBook Folio G1 Notebook PC, HP EliteBook Folio G1 Notebook PC (ENERGY STAR), HP EliteBook Folio G1 Notebook PC (ENERGY STAR) Package, HP EliteBook x360 1020 G2, HP EliteBook x360 1020 G2 (Free energy STAR), HP EliteBook x360 1020 G2 Bundle, HP EliteBook x360 1030 G2, HP EliteBook x360 1030 G2 (ENERGY STAR), HP EliteBook x360 1030 G2 Bundle, HP ZBook 14u G5 Mobile Workstation, HP ZBook 14u G5 Mobile Workstation Packet, HP ZBook xv G3 Mobile Workstation, HP ZBook 15 G3 Mobile Workstation (Energy STAR), HP ZBook 15 G3 Mobile Workstation (Free energy STAR) Bundle, HP ZBook xv G4 Mobile Workstation, HP ZBook 15 G4 Mobile Workstation (Free energy STAR), HP ZBook fifteen G4 Mobile Workstation Parcel, HP ZBook 15u Mobile Workstation, HP ZBook x2 G4 Detachable Workstation

Operating systems affected : Non applicable

Software afflicted : Not applicable

Back up Communication Cross Reference ID : IA06013684

HP Inc. shall not be liable for technical or editorial errors or omissions independent herein. The information provided is provided "every bit is" without warranty of whatsoever kind. To the extent permitted by constabulary, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or amercement for loss of information, or software restoration. The information in this document is field of study to change without notice. HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.